The information in this guidebook was gathered through survey results as well as in-depth interviews from digital inclusion practitioners. A survey was completed by several dozen practitioners representing NDIA Affiliates. These digital inclusion organizations and programs represent a variety of geographic locations, digital inclusion services and stages of operation from infancy to maturity, and the working group was comprised of six NDIA Affiliates. Interviews were conducted with the Working Group Members. Finally, the data gathered was analyzed for common themes. The working group reviewed a draft of the guidebook and provided additional information to increase the richness of the data.