Welcome

This Guidebook was developed by the National Digital Inclusion Alliance with Public Knowledge and support from Mobile Beacon and Mobile Citizen.

The Discount Internet Guidebook has a twofold purpose. It is a practical guide for digital inclusion practitioners -- local community-based organizations, libraries, housing authorities, government agencies and others working directly with community members in need of affordable home broadband service. This guidebook also contains recommendations for policy makers and internet service providers to improve current offers and establish new offers.

This Guidebook describes affordable broadband plans for disadvantaged American households offered by commercial internet providers (or in two cases, nonprofit resellers of a commercial service). Reliable information about these programs -- who's eligible and where, what they cost, what they provide, how to apply, and the practical experiences of getting people enrolled -- is a vital resource for digital inclusion programs and strategies. In many cases, NDIA affiliates and others around the country have found this vital information difficult to come by, and even more difficult to verify. A list of discount internet offers is available here.

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